388fb Terms and Conditions – Know Before You Play

01.Acceptance of Terms

By accessing, registering on, or using any part of the 388fb platform — including the website at 388fb.vip and the 388fb mobile application — you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms apply to all users of the platform, including visitors who have not registered an account.

If you are registering on behalf of another person or entity, you confirm that you have the authority to bind that person or entity to these terms. 388fb does not accept registrations made on behalf of third parties for the purpose of circumventing eligibility requirements.

388fb reserves the right to refuse service to any individual at its sole discretion, including in cases where the platform has reason to believe that a user is attempting to misuse the service or is located in a jurisdiction where online gaming is prohibited.

02.Eligibility and Account Registration

To register and maintain an account on 388fb, you must meet all of the following eligibility requirements at all times:

• You must be at least 18 years of age. 388fb does not permit underage gambling under any circumstances.
• You must be registering as an individual acting on your own behalf, not as an agent or representative of any third party.
• You must not already hold an active or previously suspended account on 388fb.
• You must not be a current employee, contractor, or close family member of an employee of 388fb or any of its affiliated companies.
• You must provide accurate, complete, and up-to-date personal information during registration and keep that information current at all times.

Each player is permitted to hold one account only. If 388fb identifies that a player holds more than one account — whether under the same name, the same payment method, the same device, or the same IP address — all duplicate accounts will be closed immediately. Any balances held in duplicate accounts will be forfeited.

388fb may require identity verification at any point, including at registration, before processing a withdrawal, or as part of an ongoing compliance review. Verification documents may include a national ID card, passport, or other government-issued identification. Failure to provide requested documents within a reasonable timeframe may result in account suspension.

03.Deposits, Withdrawals and Payment Policy

388fb supports deposits and withdrawals via bKash, Nagad, Rocket, and standard bank transfer. All transactions are processed in Bangladeshi Taka (BDT). 388fb does not charge fees on deposits or withdrawals, though your payment provider may apply their own charges.

Deposits are credited to your 388fb account instantly upon confirmation from the payment provider. If a deposit does not appear in your account within 30 minutes, please contact the 388fb support team with your transaction reference number.

Withdrawal requests are subject to the following conditions:

• Your account must be fully verified before any withdrawal can be processed.
• Withdrawals will be sent to the same payment method used for your most recent deposit where technically possible.
• The minimum withdrawal amount is BDT 500. There is no maximum withdrawal limit for verified accounts in good standing.
• Withdrawals are typically processed within 24 hours of the request being submitted. During peak periods, processing may take up to 48 hours.
• Any bonus funds that have not met the applicable wagering requirements cannot be withdrawn.

388fb reserves the right to delay or withhold a withdrawal if there is reasonable suspicion of fraudulent activity, a breach of these terms, or an ongoing compliance review. In such cases, 388fb will notify the player and provide a reasonable timeframe for resolution.

04.Bonuses and Promotions

388fb offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated on the relevant promotion page, as well as the general bonus conditions set out here.

• All bonuses are subject to wagering requirements. The wagering requirement for each bonus is clearly stated on the promotion page and must be met in full before any bonus-derived winnings can be withdrawn.
• Bonuses are credited to a separate bonus balance and cannot be withdrawn directly. Only winnings generated from wagering bonus funds — once the wagering requirement is met — are transferable to the withdrawable balance.
• Each player is entitled to claim each promotion once only, unless the promotion explicitly states otherwise.
• 388fb reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice.
• Bonuses obtained through fraudulent means, including the use of multiple accounts or the exploitation of technical errors, will be voided and the account may be suspended.
• Bonus funds expire after 30 days of being credited unless the promotion states a different expiry period.

388fb does not offer bonuses as a guaranteed income stream. Bonuses are designed to extend your playing time and add value to your experience — not to replace responsible bankroll management. If you have questions about how a specific bonus works, contact the support team before claiming it.

05.Game Rules and Fair Play

All games available on 388fb use certified random number generators (RNG) that are independently tested and verified. The outcomes of all games are determined entirely by chance and cannot be influenced by 388fb, the game provider, or the player.

Each game on the platform has its own set of rules, which are accessible from within the game interface. It is your responsibility to read and understand the rules of any game before placing a bet. 388fb is not liable for losses resulting from a player's misunderstanding of game rules.

• Bets placed in error cannot be cancelled once confirmed by the system.
• In the event of a technical fault during a game round, the round will be voided and all stakes returned to the player's account.
• If a game result is disputed, 388fb will review the server-side game log, which is the definitive record of all game outcomes. The result shown in the game log will be treated as final.
• Attempting to use software, scripts, or any automated tools to gain an unfair advantage in any game is strictly prohibited and will result in immediate account closure.

06.Prohibited Activities and Account Suspension

The following activities are strictly prohibited on the 388fb platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of all balances, and may be reported to relevant authorities:

• Opening or operating more than one account on 388fb.
• Providing false, misleading, or incomplete information during registration or verification.
• Using the platform to launder money or conduct any other illegal financial activity.
• Exploiting software bugs, glitches, or errors to gain an unfair advantage.
• Using automated bots, scripts, or any third-party software to interact with the platform.
• Colluding with other players to manipulate game outcomes, particularly in live dealer games.
• Claiming bonuses through fraudulent means, including the use of multiple accounts or false identities.
• Threatening, harassing, or abusing 388fb staff or other players through any communication channel.
• Attempting to access another player's account without authorisation.

388fb monitors all account activity and reserves the right to suspend any account pending investigation if unusual activity is detected. During a suspension, the player will not be able to deposit, withdraw, or place bets. 388fb will aim to complete any investigation within 14 business days and will communicate the outcome to the player.

07.Responsible Gaming and Self-Exclusion

388fb is committed to promoting responsible gaming across its entire platform. We believe that gaming should be an enjoyable leisure activity, and we take seriously our responsibility to help players who may be experiencing difficulties related to their gaming habits.

The following responsible gaming tools are available to all registered players through the account settings page:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
• Loss Limits: Cap the amount you can lose within a defined period.
• Session Time Reminders: Receive notifications after a set period of continuous play.
• Reality Checks: Regular on-screen prompts showing how long you have been playing and your net position for the session.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.

If you believe your gaming is becoming a problem, please contact the 388fb support team immediately. We will help you activate the appropriate tools and, where necessary, connect you with professional support resources. For more information, visit the Responsible Gaming page.

08.Privacy and Data Protection

388fb collects and processes personal data in accordance with its Privacy Policy, which is available at 388fb.vip/privacy-policy. By using the platform, you consent to the collection and use of your personal data as described in that policy.

388fb will never sell your personal data to third parties. Data is shared only with service providers who assist in the operation of the platform — such as payment processors and identity verification services — and only to the extent necessary to deliver those services.

You have the right to request access to the personal data 388fb holds about you, to request corrections to inaccurate data, and to request deletion of your data subject to applicable legal retention requirements. To exercise any of these rights, contact the 388fb support team at [email protected].

09.Limitation of Liability

388fb provides its platform on an "as is" and "as available" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or that the platform will be free from errors or technical issues.

• 388fb is not liable for any losses arising from platform downtime, technical faults, or interruptions to internet connectivity.
• 388fb is not responsible for any losses resulting from a player's failure to read or understand game rules or these Terms and Conditions.
• 388fb's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the event giving rise to the claim.
• 388fb is not liable for any indirect, consequential, or punitive damages arising from the use of the platform.

Nothing in these Terms and Conditions limits 388fb's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

10.Changes to Terms and Governing Law

388fb reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "Last Updated" date. It is your responsibility to check this page periodically for updates.

Continued use of the 388fb platform after any update to these Terms and Conditions constitutes your acceptance of the revised terms. If you do not agree with any changes, you must stop using the platform and contact support to close your account.

These Terms and Conditions are governed by and construed in accordance with applicable law. Any disputes arising from your use of the 388fb platform that cannot be resolved through the support team will be subject to the exclusive jurisdiction of the relevant courts.